A Southwest Airways passenger jet lands at Chicago Halfway World Airport in Chicago, Illinois, on December 28, 2022.
Kamil Krzaczynski | AFP | Getty Pictures
The Transportation Division mentioned Wednesday that it’s within the preliminary segment of an investigation of Southwest Airlines‘ holiday meltdown and having a look at whether or not the service’s schedules used to be unrealistic.
Southwest has mentioned it canceled greater than 16,000 flights between Dec. 21 and Dec. 31 because it struggled to get better from critical wintry weather climate whilst executives mentioned they needed to cancel much more flights to stable the operation.
The corporate and hard work unions have pointed to outdated scheduling platforms that were not designed to care for the choice of flight adjustments that passed off over that length.
“DOT may be probing whether or not Southwest executives engaged in unrealistic scheduling of flights which below federal regulation is regarded as an unfair and misleading apply,” a DOT spokesperson mentioned. “DOT will leverage the entire extent of its investigative and enforcement energy to verify customers are safe and this procedure will proceed to adapt because the Division learns extra.”
Transportation Secretary Pete Buttigieg has prior to now vowed to carry Southwest answerable for the disruptions, which left masses of 1000’s of vacationers stranded.
“Our vacation flight agenda used to be thoughtfully designed and presented to our Consumers with the backing of a cast plan to perform it, and with abundant staffing,” Southwest mentioned in a commentary past due Wednesday. “We will be able to proceed to cooperate with any inquiry or request from executive oversight or elected officers. We are acutely fascinated with finding out from this tournament, mitigating the danger of a repeat incidence, and turning in the hospitality and exceptional provider our Consumers be expecting from us.”
Southwest is scheduled to record effects prior to the marketplace opens on Thursday.